“I believe “strong back, open heart” leadership is the key to building great companies. The strong back is represented by fiscal discipline, strong process, and accountability. The soft, open-hearted front are values, purpose, connectedness, and compassion. Organizations and people are at their best when they manifest both in equal balance.”
Chad Dickerson was CEO of Etsy from July 2011 to May 2017. He grew Etsy from a chaotic startup to a publicly-traded company, growing revenue 14x during his tenure while leading intense organizational growth and change. Under Chad’s leadership, Etsy was known for its leadership in combining high-growth business with an intense commitment to values-led culture and social responsibility.
Chad has a deep engineering background and served as CTO at Etsy from September 2008 until stepping into the CEO role three years later. Before joining Etsy, Chad held leadership roles in technology and product management at companies of many sizes and stages: Yahoo, IDG/InfoWorld, Salon, CNN, The Atlanta Journal-Constitution and The (Raleigh, NC) News & Observer.
Chad lives in Brooklyn. He is currently serving as a Cornell Tech Fellow. He serves on the boards of two non-profit arts organizations: St. Ann’s Warehouse and the Jalopy Theater and School of Music. Chad holds a BA in English literature from Duke University where he focused on the works of Shakespeare, the world’s best writer about the challenges of leadership (“Uneasy lies the head that wears a crown.”)