The Reboot Team

We are a boutique firm by design. Behind the scenes, it takes a savvy and soulful core team to maintain, coordinate, and support the work we do and to help make the magic happen.

“I am passionate about recovering the lost art of listening well. In this culture of “telling” we are driven to make assertions, give opinions, and push messages. Yet humble inquiry is the gateway to true learning. And listening well to another human being is a sacred gift–one that can help bring about transformation in our relationships and in our organizations.”

Andy serves as Reboot’s Director of Coaching. In that capacity, he leads our roster of talented practitioners in their continued growth toward coaching and facilitation mastery. Additionally, he’s responsible for overseeing the design and implementation of Reboot’s entire suite of coaching-related services. As one of Reboot’s earliest team members, he’s helped shape many of our offerings, including Circles, 360s, and Team Experiences. He finds his sweet spot balancing direct client work with helping “build the machine” that is Reboot. 

Andy has supported individual leaders and teams at many high growth tech companies (including globally distributed orgs and post-IPO firms). He has wide-ranging experience as an educator, pastor, startup leader, and as an instructional designer crafting courses for Fortune 500 companies–the common thread through it all has been a devotion to supporting individuals and groups toward growth, authenticity, and effectiveness. Andy holds a BA in English and a Masters in Education and is a certified coach and NLP practitioner.

Carrie is a key team member in our operations department.

Carrie has a bachelor’s degree from Florida State University and a master’s degree from the University of Michigan. While Carrie’s educational background is in environmental policy and corporate social responsibility, she is passionate about using work as a means to better ourselves, both as an opportunity for personal fulfillment and to improve our role in the world.

“When we’re facing challenges that appear oppressive to our spirit, or thwart our will to achieve, we come to a threshold that, if crossed, can usher us into a new way of seeing ourselves and the world around us. We gain a new stance that we couldn’t think our way into. Leaning into these crossings is to lean into our emerging leadership and humanity.”

Intensely interested in the human experience, Jim guides individuals and organizations through transitions while stepping more fully into their lives. He’s keen to help entrepreneurs and start-up organizations discover their own authentic expression of leadership and the meaningful contributions that come from it. Jim has extensive cross-cultural experience and has worked in settings around the globe, including roughly 5 years in Italy helping to launch a business within Hewlett Packard. As a speaker and workshop facilitator, he is engaging on topics of leadership, innovation, design thinking, and transformative change and has presented and led experiences in a variety of gatherings and venues including MIT, Yale University, Michigan State University, Berkeley’s Haas School of Business and a variety of community and professional settings.

Jim is a former core member of the  Presencing Institute, born from MIT’s Center for Organizational Learning and offering training and assistance in the application of Theory U – a methodology of transformative change. Along with coaching and leading team leadership and organizational development initiatives, Jim is also a wilderness guide. For almost 20 years, Jim has been guiding programs in the wilderness that support human development and informing a very personal and approach to living one’s authentic and fulfilling life. Now offered as the Reboot Quest, this program is a western contemporary approach following common structures of a “vision quest” experience and is annually offered and open to members of the startup community. Jim is a husband, a dad to two wonderful daughters, under service to and providing plenty of love and outdoor time to his dog, Otis, and to a bird, Saphie, who thinks he’s a dog and adores Otis.

“Never before have I experienced a more authentic mission. Reboot has allowed me to reexamine my definition of ‘work’ with the idea that genuine, transformative growth from within drives and sustains healthy minds, and, ultimately, healthy organizations.”

Margaret brings southern charm and a deep awareness of complex systems to our operations and marketing departments. Tracking the many moving components of Reboot, she keeps the lines strong between our internal and external communications, operations on target, and our team members efficient and sane. Margaret holds a bachelor’s degree in Ecology and Evolutionary Biology from the University of Colorado.

“I don’t believe any of us need ‘fixing’ or that we must change ourselves in some way before we’re worthy of a life we enjoy. You already have everything you need to become the person you want to be.”

Robin first came to Reboot as a client herself, seeking greater confidence and deeper meaning in her role as a startup executive. In the end, she found a great deal more than that. Now, Robin leads the Assessments program at Reboot, overseeing the development and delivery of Leadership Assessment Reviews. This work has taught her an important lesson: we don’t need to erase or overcome our weaknesses in order to become better versions of ourselves. The real work lies in creating a more loving, productive relationship with those parts of ourselves that tend to get in our way.

Robin also facilitates Reboot Circles, where she holds space for clients to experience the same eye-opening, transformative, occasionally painful but always worthwhile self-discovery that, years ago, sparked her own personal and professional reboot (pun intended).

In her spare time, Robin travels widely, writes middle-grade fiction about magical cats, and tends to a growing enchanted forest of houseplants.

“The Reboot team goes above and beyond to transform not just companies but cultures. The improvements companies experience while working with our team is truly remarkable.  I am honored to get to work with a team of such talented, driven, and focused individuals every day.”

Zane handles everything related to our finances, contracts, and facilities. Zane has worked with us since the beginning, and previously was the senior accountant at a multi-million dollar software company and also founded and ran a mid-sized accounting firm. Zane has a bachelor’s degree and a law degree from the University of Florida, as well as a master’s degree from the University of Colorado – Boulder.  When she is not making sure our business is running like a well-oiled machine, she enjoys spending time being active with her children.