Reboot Podcast Episode Wisdom for Work #3 – Leading Through Transitions – with Andy Crissinger

The Reboot podcast showcases the heart and soul, the wins and losses, the ups and downs of startup leadership. On the show, Entrepreneurs, CEO’s, and Startup Leaders discuss with Jerry Colonna the emotional and psychological challenges they face daily as leaders.


Andy Crissinger

Andy Crissinger

Coach, Facilitator & Director of Coaching

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Episode Description

The ability to differentiate between transition and change is important for leaders to understand when attempting to lead groups of people through uncertain times. In this short clip, Andy Crissinger, Reboot’s Director of Coaching, introduces a helpful framework for leading teams through times of transition.

The Books of William Bridges | Bridges’ Transition Model 

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Show Highlights

Top Quotes:

“How in the world do I show up and lead a team through these kinds of drastic transitions?” –  Andy Crissinger

“Transition is what happens inside of people. It’s the internal process of coming to terms with the outward change, and this is key, because most of the time when leaders are seeking to lead groups through times of significant change, we tend to be focused on the outward.” – Andy Crissinger

“Anytime groups of people, groups of individuals, have to come to terms with a new way of doing things, leaving the old and stepping into the new, there’s an internal psychological and emotional process that people go through.” – Andy Crissinger

“Change is what happens out there, it’s situational. Transition happens inside. It’s internal for the people who are involved. It’s an emotional, psychological experience of coming to terms with the new way.” – Andy Crissinger

“Change management are things that are focused on clear vision, strategy, communication, execution, building momentum, all really, really important things. Transition management, on the other hand is focused on supporting our people through their inner reorientation process that is required for those changes to integrate and stick.” – Andy Crissinger

“The gist of the endings phase is really around grief. Whenever we are stepping into a call to step into something new, we’re necessarily leaving behind something old.” – Andy Crissinger

“The endings phase is really about naming what is ending, which is an incredibly important part of the grief process.” – Andy Crissinger

“It’s pretty normal for teams and individuals to go through a phase where we’re a little bit lost in the middle.” – Andy Crissinger

“If you can have a little bit of patience in that wandering time, it can allow for inner reorientation.” – Andy Crissinger

“In the new beginnings, this is when we’re stepping into a new sense of identity, who we are as a team, and some things that you can do during this phase, is create an image of the way forward. People’s brains want a picture of where we’re headed together, so this is a time to be continuing to articulate that north star.” – Andy Crissinger