Reboot Podcast Episode Wisdom for Work #1 – The Ladder of Inference – with Andy Crissinger

The Reboot podcast showcases the heart and soul, the wins and losses, the ups and downs of startup leadership. On the show, Entrepreneurs, CEO’s, and Startup Leaders discuss with Jerry Colonna the emotional and psychological challenges they face daily as leaders.

Wisdom for Work 1 // April 23, 2020


Andy Crissinger

Andy Crissinger

Coach, Facilitator & Director of Coaching

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Episode Description

Bringing what’s unexamined into the light of what’s examined can help us communicate and collaborate more effectively, especially during times of difficulty. In this short clip, Andy Crissinger, Reboot’s Director of Coaching, shares the “Ladder of Inference” tool used in Reboot’s coaching and leadership development trainings.

The Importance of Inquiry | The Center for Courage & Renewal |

*Correction: In this recording, Chris Argyris was mistakenly attributed as a professor at MIT, when in fact he was Professor Emeritus at Harvard Business School.


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Show Highlights

Top Quotes:

“We take actions based on our worldview and our mental models about how things work.” – Andy Crissinger

“We tend to select data that confirms or maps to the way we already think about the world.” – Andy Crissinger

“Often we get into miscommunications and challenging communications in when we’re trying to collaborate when we just fail to acknowledge that we’ve actually drawn a conclusion.” – Andy Crissinger

“We’re all operating with these diverse internal structures of how we perceive reality.” – Andy Crissinger

“Often we can be heading out, leading but turning around and realizing that there’s no one there following us because we haven’t brought the rest of the team along.” – Andy Crissinger

“A tool like this can help you slow down just enough to ensure that you’re communicating with effectiveness, and collaborating with effectiveness with your team.” – Andy Crissinger

“Bringing what’s unexamined into the light of what’s examined can help us communicate and collaborate more effectively during times like these.” – Andy Crissinger