Reboot Podcast Episode Wisdom for Work #7 – The Value of Feedback – with Andy Crissinger & Jen Cody

The Reboot podcast showcases the heart and soul, the wins and losses, the ups and downs of startup leadership. On the show, Entrepreneurs, CEO’s, and Startup Leaders discuss with Jerry Colonna the emotional and psychological challenges they face daily as leaders.


Andy Crissinger

Andy Crissinger

Coach, Facilitator & Director of Coaching

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Jen Cody

Jen Cody

Coach & Facilitator

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Episode Description

At Reboot, we believe feedback can be one of the best ways to maintain relationships and strengthen connections within an organization. In this clip, Coaches Andy Crissinger and Jen Cody share why creating an underlying culture that supports the health and safety of an organization through feedback is such a valuable leadership tool.

The Feedback Fallacy | Dare to Lead | Reboot 360 Degree Reviews | The Situation-Behavior-Impact™ Feedback Tool

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Show Highlights

Top Quotes:

“Feedback is an investment in a relationship.” – Jen Cody

“What we’re talking about is creating an underlying culture that supports the health and the safety in an organization through feedback.” – Jen Cody

“When we talk about relational dynamics, we’re talking about creating this container in a system where feedback is welcomed.” – Jen Cody

‘If there’s negative impact and that’s not being communicated, that’s going to create resentment in the system and there’s a lot that’s going unsaid and we’re gonna see fraying of relationships, which will impact performance over time.” – Andy Crissinger

“What are all the ways it would serve us if we were doing feedback regularly?” – Andy Crissinger

“Performance reviews done well, done in a way that’s more of a two-way conversation, are incredibly powerful.” – Andy Crissinger

“We don’t want anonymous feedback frameworks to be the only way that people are giving and receiving feedback from each other. If you’re doing 360s with anonymous feedback so that we can keep people from having honest conversations with one another, then that’s a problem.” – Andy Crissinger