Reboot Podcast Episode Wisdom for Work #13 – Accountability & Trust

The Reboot podcast showcases the heart and soul, the wins and losses, the ups and downs of startup leadership. On the show, Entrepreneurs, CEO’s, and Startup Leaders discuss with Jerry Colonna the emotional and psychological challenges they face daily as leaders.


Virginia Bauman

Virginia Bauman

Coach & Facilitator

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Ali Schultz

Ali Schultz

Co-founder of Reboot, Coach & Facilitator

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Episode Description

We often say trust is one person’s assessment of another person’s competence, sincerity, and reliability. Accountability is a related concept to trust, but it’s also an inside job. Being accountable means being ready to show up for the work that’s in front of us and be a contributor to the fulfillment of the goal of the whole.

In this Wisdom for Work, Coaches Ali Schultz and Virginia Bauman illustrate why the key to accountability is healthy channels of communication and cultures of trust. They make important distinctions between leader-led and self-led accountability and share why one method is often more impactful than the other. They discuss how leaders can model accountability to the rest of their team, and reveal why the highest-performing groups are often the ones that develop a mutual self-accountability muscle.

Show Highlights

Top Quotes:

‘How do we really build trust in relationships with people who rely on us and also build trust and relationship with self?” – Virginia Bauman

“When you hear the word “accountability” in your body, where does it sit?” – Virginia Bauman

“Leaders who feel that it is their role to hold others accountable may be able to actually flip that a little bit and offer to be a sounding board for others to hold themselves accountable.” – Virginia Bauman

“How do you get the people who work for you to come up with their own style and to stand on their own two feet?” – Ali Schultz

“Do we feel that it is our responsibility to be the source of people’s growth or do we trust them to be their own source of growth? Are we fixing or are we walking alongside? And a leader who can scale often ends up coming to the discipline of walking alongside.” – Virginia Bauman

“Accountability has embedded an implicit meaning of communication, whereas responsibility does not. You can be responsible for something and complete it and tell no one. If you’re accountable for something, then there is some form of tracking. There’s some form of communication that is communicating what happened that you are responsible for to others.” – Virginia Bauman

“If we think about the accountability serving us to move forward, we have to recognize that moving forward is going to be an imperfect exercise.” – Virginia Bauman

“How can I foster my team growing in self-led accountability, rather than leader-led accountability?” – Virginia Bauman

“As we think about being responsible for our own motivation and leaders expecting their teams to be responsible for their own motivation, well, one way that you can contribute to that is expecting them to be responsible for their own accountability.” – Virginia Bauman

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